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Resolved

Mjog - EMIS outage

Dec 1, 2025 at 10:23am UTC
Affected services
Mjog
Mjog Questionnaires
Mjog SNOMED coding

Resolved
Dec 1, 2025 at 8:53pm UTC

We can confirm EMIS/Optum resolved the issue around 4pm. We have continued to monitor and are no longer seeing error messages.

We are closing this ticket - if you have any questions please email support@mjog.com

Created
Dec 1, 2025 at 10:23am UTC

We are experiencing connection failures with EMIS/Optum, impacting Cancellations, Coded Replies, Confirmations and Reminders. We are actively engaging with EMIS/Optum support. Please also raise a ticket directly with EMIS/Optum.

We apologise for any inconvenience if you have any questions please email support@mjog.com