Incidents reported on status page for MJog https://status.mjog.com/ https://d1lppblt9t2x15.cloudfront.net/logos/72db4cc96cff7c8200473504c753234d.png https://status.mjog.com/ en https://status.mjog.com/ Thu, 02 Jul 2026 07:43:21 +0000 https://status.mjog.com/#95af5b3a16298f4ce91d7b60fbe5378cab4cde69376296761117f7a0d89e550d Mjog SmartLinks recovered https://status.mjog.com/ Thu, 02 Jul 2026 07:42:06 +0000 https://status.mjog.com/#95af5b3a16298f4ce91d7b60fbe5378cab4cde69376296761117f7a0d89e550d Mjog SmartLinks went down https://status.mjog.com/ Tue, 30 Jun 2026 07:24:42 +0000 https://status.mjog.com/#8571e8f40d01e3eb3520ff5b0f5f86cff32e685c537501814c5d8ef12b53fef4 Mjog recovered https://status.mjog.com/ Tue, 30 Jun 2026 07:21:07 +0000 https://status.mjog.com/#8571e8f40d01e3eb3520ff5b0f5f86cff32e685c537501814c5d8ef12b53fef4 Mjog went down https://status.mjog.com/incident/936169 Fri, 26 Jun 2026 16:48:00 -0000 https://status.mjog.com/incident/936169#592c33ec7f6e04fe3f22070cfb7c9e05ab3372255e84baa9ad78cbf9f1ffd5bc The service is running as normal for most users https://status.mjog.com/incident/936169 Fri, 26 Jun 2026 15:29:00 -0000 https://status.mjog.com/incident/936169#43cb89744ac5335fb730846460251f28c06e10f339f5f1464cb3ba2270b495d8 The SMS issue's root problem was identified to be linked to our upstream SMS provider https://status.mjog.com/incident/936169 Fri, 26 Jun 2026 14:06:00 -0000 https://status.mjog.com/incident/936169#49757da4647bb256ca97603f9f3cd71435dc0feeb180bb2f6ee43f1d3d4fb686 We are currently investigating an issue affecting SMS message delivery within Mjog. Our engineering team is actively investigating the cause and working to restore normal service as quickly as possible. We will provide a further update as soon as more information becomes available. https://status.mjog.com/ Mon, 22 Jun 2026 14:12:04 +0000 https://status.mjog.com/#5e64947ebac43952009813e116abe87601a6594300039da64c4141786f966802 Mjog recovered https://status.mjog.com/ Mon, 22 Jun 2026 14:07:09 +0000 https://status.mjog.com/#5e64947ebac43952009813e116abe87601a6594300039da64c4141786f966802 Mjog went down https://status.mjog.com/ Sat, 20 Jun 2026 14:12:39 +0000 https://status.mjog.com/#464a02b8d3ca5c7aed35dff03f9263be92c04e09a5b718430a5caada6c2cb3d1 Mjog SmartLinks recovered https://status.mjog.com/ Sat, 20 Jun 2026 14:11:49 +0000 https://status.mjog.com/#464a02b8d3ca5c7aed35dff03f9263be92c04e09a5b718430a5caada6c2cb3d1 Mjog SmartLinks went down https://status.mjog.com/ Fri, 19 Jun 2026 13:22:47 +0000 https://status.mjog.com/#670ec365eace0339c89ff08f3dc45e3d19cc1d898ebb4a25b50b495cc6855b84 Mjog recovered https://status.mjog.com/ Fri, 19 Jun 2026 13:18:32 +0000 https://status.mjog.com/#670ec365eace0339c89ff08f3dc45e3d19cc1d898ebb4a25b50b495cc6855b84 Mjog went down https://status.mjog.com/ Thu, 18 Jun 2026 13:02:56 +0000 https://status.mjog.com/#c4dfd7c7fb35ad32e4608f93f871fcea8a7daaff0f10e289271ea92fbd9459e2 Mjog recovered https://status.mjog.com/ Thu, 18 Jun 2026 12:58:58 +0000 https://status.mjog.com/#c4dfd7c7fb35ad32e4608f93f871fcea8a7daaff0f10e289271ea92fbd9459e2 Mjog went down https://status.mjog.com/ Thu, 11 Jun 2026 19:11:40 +0000 https://status.mjog.com/#8d507d497ad828cb40379f83f09c2febbbd8239ce5d6ead7e63b29425f250f57 Mjog recovered https://status.mjog.com/ Thu, 11 Jun 2026 19:08:17 +0000 https://status.mjog.com/#8d507d497ad828cb40379f83f09c2febbbd8239ce5d6ead7e63b29425f250f57 Mjog went down https://status.mjog.com/ Wed, 10 Jun 2026 09:49:59 +0000 https://status.mjog.com/#5fed7cf93891cc2455859410a8b435399d844d5af8c45706c2e7504f53e682e6 Mjog recovered https://status.mjog.com/ Wed, 10 Jun 2026 09:46:26 +0000 https://status.mjog.com/#5fed7cf93891cc2455859410a8b435399d844d5af8c45706c2e7504f53e682e6 Mjog went down https://status.mjog.com/ Tue, 09 Jun 2026 01:57:31 +0000 https://status.mjog.com/#975ff166194da552fc40ed21a9a557289dd1ef7a447ac785fb1867d0be5d1f43 Mjog recovered https://status.mjog.com/ Tue, 09 Jun 2026 01:54:21 +0000 https://status.mjog.com/#975ff166194da552fc40ed21a9a557289dd1ef7a447ac785fb1867d0be5d1f43 Mjog went down https://status.mjog.com/ Sun, 07 Jun 2026 15:14:51 +0000 https://status.mjog.com/#17813016dad5387b3a49c72fe12e33e8bbba228745983671ffeab400a5fb9948 Mjog recovered https://status.mjog.com/ Sun, 07 Jun 2026 15:10:53 +0000 https://status.mjog.com/#17813016dad5387b3a49c72fe12e33e8bbba228745983671ffeab400a5fb9948 Mjog went down https://status.mjog.com/ Sun, 31 May 2026 19:36:00 +0000 https://status.mjog.com/#57ca20ae41166800989d3eda141c909675309895f87b2190a93f04518c710032 Mjog recovered https://status.mjog.com/ Sun, 31 May 2026 19:34:19 +0000 https://status.mjog.com/#57ca20ae41166800989d3eda141c909675309895f87b2190a93f04518c710032 Mjog went down https://status.mjog.com/ Sat, 30 May 2026 10:23:46 +0000 https://status.mjog.com/#b0d1c90b1a763f88af1e266140ceac7c67ca881744bdb2f882e6188ac69d40d9 Mjog recovered https://status.mjog.com/ Sat, 30 May 2026 10:20:14 +0000 https://status.mjog.com/#b0d1c90b1a763f88af1e266140ceac7c67ca881744bdb2f882e6188ac69d40d9 Mjog went down https://status.mjog.com/ Fri, 29 May 2026 09:21:09 +0000 https://status.mjog.com/#db0fd92a2cf4da7a4303832bce77ef50f838d757fa005b08609a5012d233ef37 Dispatcher recovered https://status.mjog.com/ Thu, 28 May 2026 23:27:17 +0000 https://status.mjog.com/#69e353b5e546b2a048142a6b750319c77ebe53f03bd0c7faf37580ec8d4d234b Mjog recovered https://status.mjog.com/ Thu, 28 May 2026 23:24:15 +0000 https://status.mjog.com/#69e353b5e546b2a048142a6b750319c77ebe53f03bd0c7faf37580ec8d4d234b Mjog went down https://status.mjog.com/incident/907152 Thu, 28 May 2026 16:32:00 -0000 https://status.mjog.com/incident/907152#822da90f90b3b56dbb012629c29f9fd934a448429da0076e824b0fd2e1a2f6c3 The root cause has now been identified and a fix has been implemented. This was an unprecedented incident that required significant engineering effort to fully identify, address and remediate the underlying issue. Our teams have been working continuously to restore normal service as quickly and safely as possible. We can now confirm that the issue has been resolved and SMS delivery should once again be functioning normally across the platform. Any messages that were attempted during the outage period will begin to gradually trickle out from the queue as the backlog is processed. We appreciate your patience and understanding while we worked through this issue, and we apologise for the disruption caused. https://status.mjog.com/incident/907152 Thu, 28 May 2026 11:07:00 -0000 https://status.mjog.com/incident/907152#13cac79c3ae825a24cb730a58df149da930887eac77e85dae45d3c6dcaf61133 The team are continuing to investigate the root cause but it has yet to be determined. This is an unprecedented incident and our engineering team has been working around the clock since the issues were first detected https://status.mjog.com/incident/907152 Thu, 28 May 2026 08:04:00 -0000 https://status.mjog.com/incident/907152#ffc1e94cb032c159a4e536441564955f72db95a4f26687fa552f45fcfb518a50 The team are continuing to investigate the root cause today and we will provide further updates shortly. https://status.mjog.com/incident/907152 Wed, 27 May 2026 21:04:00 -0000 https://status.mjog.com/incident/907152#7244cecc3320898f6410e8421843e507e4a6a5509be0b9892fd9dfb06558de74 The team are continuing to identify the root cause of the issue affecting the delivery of SMS messages. The Engineering team have been working tirelessly to identify the root cause. Further updates will be provided tomorrow. https://status.mjog.com/incident/907152 Wed, 27 May 2026 17:58:00 -0000 https://status.mjog.com/incident/907152#44da63c16980fda2dcbecdf53989067dda347236df1cda588915f2705f8226f4 The team are continuing to identify the root cause of the issue affecting SMS delivery within the Mjog platform. At present the root cause is currently still unknown but the Engineering team are working extensively on a resolution. https://status.mjog.com/ Wed, 27 May 2026 15:44:35 +0000 https://status.mjog.com/#e551b77de8f152f8dd9bfac32612a812f977e9a74cb16e25b7da6d7479bac55d Mjog recovered https://status.mjog.com/ Wed, 27 May 2026 15:42:17 +0000 https://status.mjog.com/#e551b77de8f152f8dd9bfac32612a812f977e9a74cb16e25b7da6d7479bac55d Mjog went down https://status.mjog.com/incident/907152 Wed, 27 May 2026 14:06:00 -0000 https://status.mjog.com/incident/907152#bff15c2ccc028408619daed2c4e4ee812dc6b7c09bc07fa7e2ba556c9b944d84 The team are continuing to investigate the ongoing issue with SMS messages not sending from the Mjog platform. At this stage, the root cause has not yet been identified. The team are working extensively to investigate and identify the underlying issue as quickly as possible. https://status.mjog.com/ Wed, 27 May 2026 11:22:59 +0000 https://status.mjog.com/#db0fd92a2cf4da7a4303832bce77ef50f838d757fa005b08609a5012d233ef37 Dispatcher went down https://status.mjog.com/incident/907152 Wed, 27 May 2026 11:00:00 -0000 https://status.mjog.com/incident/907152#a183c34dfb4e2e702534a7c0f0cd425066e19bbc8f8bdf80ed50de61139bb8c0 Our engineering team are continuing to investigate the ongoing issue with SMS delivery and working to identify the root cause. https://status.mjog.com/incident/907152 Wed, 27 May 2026 09:00:00 -0000 https://status.mjog.com/incident/907152#7995ffdd92e2e0e1c6fa80c6ab72005e44d59c8f812a0f94014c98dd71653787 We are currently experiencing ongoing issues with SMS sending, with messages queuing instead of being delivered as expected. Our engineering team is actively investigating and working to identify the root cause. We will provide further updates as soon as more information becomes available. https://status.mjog.com/ Tue, 26 May 2026 06:34:36 +0000 https://status.mjog.com/#9f8e3c7cf6603fcd4a375225c0bbeae818bbcfc717eea548576c20d79fc240a0 Mjog recovered https://status.mjog.com/ Tue, 26 May 2026 06:32:42 +0000 https://status.mjog.com/#9f8e3c7cf6603fcd4a375225c0bbeae818bbcfc717eea548576c20d79fc240a0 Mjog went down https://status.mjog.com/ Mon, 25 May 2026 06:02:43 +0000 https://status.mjog.com/#9479d9534895ba6d0d098a694c346b302ddce292cc1fd35ae6f6fb2b90e1b128 Mjog recovered https://status.mjog.com/ Mon, 25 May 2026 06:01:00 +0000 https://status.mjog.com/#9479d9534895ba6d0d098a694c346b302ddce292cc1fd35ae6f6fb2b90e1b128 Mjog went down https://status.mjog.com/ Sat, 23 May 2026 22:09:00 +0000 https://status.mjog.com/#1075006d5471ee8fd7ee3eae3516e9839151dd8a0a4380bd7fa567490cf15686 Mjog recovered https://status.mjog.com/ Sat, 23 May 2026 22:06:52 +0000 https://status.mjog.com/#1075006d5471ee8fd7ee3eae3516e9839151dd8a0a4380bd7fa567490cf15686 Mjog went down https://status.mjog.com/ Fri, 22 May 2026 13:55:47 +0000 https://status.mjog.com/#8d3c9d6c5a50846163bf18bfb381e4e0af445c20863d576c6e46c3c8c9e48f4d Mjog recovered https://status.mjog.com/ Fri, 22 May 2026 13:53:26 +0000 https://status.mjog.com/#8d3c9d6c5a50846163bf18bfb381e4e0af445c20863d576c6e46c3c8c9e48f4d Mjog went down https://status.mjog.com/ Thu, 21 May 2026 04:08:31 +0000 https://status.mjog.com/#17e1fa34700c6aad693cb133e52264a8f184636d21874a7990b0a655886bdb87 Mjog recovered https://status.mjog.com/ Thu, 21 May 2026 04:05:49 +0000 https://status.mjog.com/#17e1fa34700c6aad693cb133e52264a8f184636d21874a7990b0a655886bdb87 Mjog went down https://status.mjog.com/ Tue, 19 May 2026 19:22:33 +0000 https://status.mjog.com/#e11433409e59ce265a0d766d971fe9ef37f0da7d434f2f66eb5069e23897d9d6 Mjog recovered https://status.mjog.com/ Tue, 19 May 2026 19:20:20 +0000 https://status.mjog.com/#e11433409e59ce265a0d766d971fe9ef37f0da7d434f2f66eb5069e23897d9d6 Mjog went down https://status.mjog.com/ Mon, 18 May 2026 12:40:01 +0000 https://status.mjog.com/#6071634c46f830b5959802bab4d2422b823a2f3bc051c17480277c242720a090 Mjog recovered https://status.mjog.com/ Mon, 18 May 2026 12:37:07 +0000 https://status.mjog.com/#6071634c46f830b5959802bab4d2422b823a2f3bc051c17480277c242720a090 Mjog went down https://status.mjog.com/ Sun, 17 May 2026 12:12:34 +0000 https://status.mjog.com/#2e7e9e23d0783e36705baef6dd1e0ddff8d9e340928fa9e162cb4c966fba2021 Mjog recovered https://status.mjog.com/ Sun, 17 May 2026 12:10:25 +0000 https://status.mjog.com/#2e7e9e23d0783e36705baef6dd1e0ddff8d9e340928fa9e162cb4c966fba2021 Mjog went down https://status.mjog.com/ Sat, 16 May 2026 04:25:32 +0000 https://status.mjog.com/#b7d7f1865e8cc702e2b6b255d57feb950c6d0ca002fbe6a3a3b830b352eb835b Mjog recovered https://status.mjog.com/ Sat, 16 May 2026 04:23:25 +0000 https://status.mjog.com/#b7d7f1865e8cc702e2b6b255d57feb950c6d0ca002fbe6a3a3b830b352eb835b Mjog went down https://status.mjog.com/ Thu, 14 May 2026 19:23:37 +0000 https://status.mjog.com/#9f961087920253afe566954b2212d736e0cf8c292468e346bc9c54887b925dc9 Mjog recovered https://status.mjog.com/ Thu, 14 May 2026 19:21:48 +0000 https://status.mjog.com/#9f961087920253afe566954b2212d736e0cf8c292468e346bc9c54887b925dc9 Mjog went down https://status.mjog.com/ Wed, 13 May 2026 19:22:12 +0000 https://status.mjog.com/#69eecc9687d87905c6b7ac9030e5d4f0de54b539ad81b727dbdd2596c2fb6851 Mjog recovered https://status.mjog.com/ Wed, 13 May 2026 19:20:25 +0000 https://status.mjog.com/#69eecc9687d87905c6b7ac9030e5d4f0de54b539ad81b727dbdd2596c2fb6851 Mjog went down https://status.mjog.com/ Tue, 12 May 2026 11:12:34 +0000 https://status.mjog.com/#4ea9c5d245283d6fd3fa1d30d6f8a68390bffafbe2f415ffed55c9a3c2c8ae94 Mjog recovered https://status.mjog.com/ Tue, 12 May 2026 11:08:27 +0000 https://status.mjog.com/#4ea9c5d245283d6fd3fa1d30d6f8a68390bffafbe2f415ffed55c9a3c2c8ae94 Mjog went down https://status.mjog.com/ Sat, 09 May 2026 16:23:28 +0000 https://status.mjog.com/#1d2107ccbb8f89e8da42bcdc05d5d29bc4c1294bc82e1659d9871c5c4bc060bb Mjog recovered https://status.mjog.com/ Sat, 09 May 2026 16:22:35 +0000 https://status.mjog.com/#1d2107ccbb8f89e8da42bcdc05d5d29bc4c1294bc82e1659d9871c5c4bc060bb Mjog went down https://status.mjog.com/ Fri, 08 May 2026 08:52:53 +0000 https://status.mjog.com/#c7e51a957839880f805364897f79d74d2b386d6beaf78b857e5ba91a69c9a8d4 Mjog recovered https://status.mjog.com/ Fri, 08 May 2026 08:51:49 +0000 https://status.mjog.com/#c7e51a957839880f805364897f79d74d2b386d6beaf78b857e5ba91a69c9a8d4 Mjog went down https://status.mjog.com/ Sat, 25 Apr 2026 09:34:36 +0000 https://status.mjog.com/#fef156cc80f99999161093997857448ea1a7b25c3c8317782ee6bf250d82538c Mjog recovered https://status.mjog.com/ Sat, 25 Apr 2026 09:33:20 +0000 https://status.mjog.com/#fef156cc80f99999161093997857448ea1a7b25c3c8317782ee6bf250d82538c Mjog went down https://status.mjog.com/ Fri, 24 Apr 2026 00:09:44 +0000 https://status.mjog.com/#d6addbccccab3a03236a2e0990d3145e7a92e59a187efb560bfdf7d22875382e Mjog Knowledgebase recovered https://status.mjog.com/ Fri, 24 Apr 2026 00:02:09 +0000 https://status.mjog.com/#d6addbccccab3a03236a2e0990d3145e7a92e59a187efb560bfdf7d22875382e Mjog Knowledgebase went down https://status.mjog.com/ Fri, 17 Apr 2026 17:15:34 +0000 https://status.mjog.com/#df1a521665300d82fd300312ae8efc420e7af300a622cd6df4a3d4959e3bd2b2 Mjog Knowledgebase recovered https://status.mjog.com/ Fri, 17 Apr 2026 17:05:21 +0000 https://status.mjog.com/#df1a521665300d82fd300312ae8efc420e7af300a622cd6df4a3d4959e3bd2b2 Mjog Knowledgebase went down https://status.mjog.com/ Tue, 14 Apr 2026 11:29:30 +0000 https://status.mjog.com/#ea4207c26504c550bca9af679fd37380e788a445e34a47945e5fced185a118f2 Mjog Template Library recovered https://status.mjog.com/ Tue, 14 Apr 2026 11:29:18 +0000 https://status.mjog.com/#ea4207c26504c550bca9af679fd37380e788a445e34a47945e5fced185a118f2 Mjog Template Library went down https://status.mjog.com/ Tue, 14 Apr 2026 05:27:59 +0000 https://status.mjog.com/#0e2e3163cbe8d1b78169736efaeb2439921e634d2af8f9b2535b2aa448ead7b6 Mjog recovered https://status.mjog.com/ Tue, 14 Apr 2026 05:23:35 +0000 https://status.mjog.com/#0e2e3163cbe8d1b78169736efaeb2439921e634d2af8f9b2535b2aa448ead7b6 Mjog went down https://status.mjog.com/ Sun, 12 Apr 2026 20:02:58 +0000 https://status.mjog.com/#e44cf5619b9ebf0b89bbe239bb134fda0a4a6bfbd0048c91d0913121466cdc8a Mjog recovered https://status.mjog.com/ Sun, 12 Apr 2026 20:01:47 +0000 https://status.mjog.com/#e44cf5619b9ebf0b89bbe239bb134fda0a4a6bfbd0048c91d0913121466cdc8a Mjog went down https://status.mjog.com/incident/777393 Mon, 01 Dec 2025 20:53:00 -0000 https://status.mjog.com/incident/777393#01462a77f3b6fbfe13ec5978c3a17e45cbaf3ad23ab7f6aa7eff04e473061e0b We can confirm EMIS/Optum resolved the issue around 4pm. We have continued to monitor and are no longer seeing error messages. We are closing this ticket - if you have any questions please email support@mjog.com https://status.mjog.com/incident/777393 Mon, 01 Dec 2025 10:23:00 -0000 https://status.mjog.com/incident/777393#e198a0f5f0ad79d5868cfaf216996cb0c9f682061ce3709dec8a56bcd921627a We are experiencing connection failures with EMIS/Optum, impacting Cancellations, Coded Replies, Confirmations and Reminders. We are actively engaging with EMIS/Optum support. Please also raise a ticket directly with EMIS/Optum. We apologise for any inconvenience if you have any questions please email support@mjog.com